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Frequently Asked Questions
An e-vignette is a digital road toll permit that allows you to use motorways in specific countries. Unlike traditional paper vignettes, e-vignettes are electronically linked to your vehicle's license plate number.
E-vignettes are generally valid immediately after purchase if you select the current date as the start date. You can also choose a future start date if needed.
You'll need your vehicle's license plate number, country of registration, and vehicle type. For some countries, additional vehicle details may be required.
No, e-vignettes are linked to a specific license plate number and cannot be transferred to another vehicle once purchased.
We accept all major credit cards, debit cards, and various online payment methods including PayPal. All payments are processed securely.
No, you do not need to print the e-vignette. It is electronically linked to your vehicle’s license plate and can be verified by authorities using license plate recognition systems.
It's crucial to enter your license plate number correctly. If you make a mistake, the e-vignette may not be valid, and you could be fined. Please double-check all details before completing your purchase. If you notice an error immediately, contact our support team as soon as possible.
In most cases, e-vignettes are non-refundable and non-editable once issued, due to regulations from the issuing countries. However, if your vignette has not yet become valid, contact our support team to explore possible options.
You will receive a confirmation email with all the details of your e-vignette, including its validity period. Authorities can verify your vignette electronically via your license plate number.
Please check your spam or junk folder. If you still can't find the confirmation email, contact our customer support with your payment details and license plate number, and we will resend it.